Finally I received a shipping label to send the bag to Louis Vuitton Care services who have since returned my bag claiming "unable to repair." Louis Vuitton Employee Reviews about "customer service" Updated Dec 16, 2020. LV Customer Service Fashionable Designer Handbags High-end Carry-on Luggage Women's Designer Clothes, Luxury Brand Designer Tops and Shirts for Women Designer Shoes for Women Design Your Own Bag Men's Designer Casual Clothes Louis Vuitton Outlet, Luxury Discount Luxury Handbags and Purses Designer Shirts for Men LV Neverfull Tote Shoulder Bag LOUIS VUITTON Official Canada Website - Contact Louis Vuitton Client Services by phone, chat, social (@LVServices) or email. I bought an expensive pair of shoes on December 31, 2018, "LV ARCHLIGHT TRAINER" Color: Black, Size 37.5, Price was GBP 740.00 ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Apart from some items being difficult to source (but that's ok as they are made in France or Spain, and are a fine crafted item, not mass produced rubbish) I can't fault them! Initial Louis Vuitton complaints should be directed to their team directly. A big fat Zero for selling knowingly a boho flower bag which smells of poop... Hi, I bought an LV monte carlo car shoe at MARINA BAY, on 25-10-18, how ever sometime, March 2019, I said, "Great. You would think purchasing from such an expensive brand you would not have to wait for a wallet to be repaired especially if it wasn't my fault. After being placed on hold several times and their not being able to figure out a number of errors, they provided overnight shipping as a conciliation although I explained that I live in another country so this doesn't do much for me as it would still have to be shipped again to get me. had purchased a belt from LV some 3-4 months back from the Marina Bay sands store in Singapore. Zero for the whole company ! Again, mine does not and this is very upsetting. They are rude, don’t answer your questions and bounce you around until you give up and hang up. After this experience I will never be buying another LV item again! Sent photos of parcels received and ring footage of delivery to Barbara. Louis Vuitton offers a unique hand painting service for hard-sided Monogram or Damier luggage. Since then, new innovations and printing techniques have been developed to allow for more complex and rich designs. I purchased a Neverfull GM bag in December of 2018. Its location on this page may change next time you visit. Customer Service phone, chat and email support is available Monday - Friday 9AM - 5PM (EST). i talked with bank and they told the payment has already done. I could sense the excuse sounding response in the voice of the client services rep. Asia man, 5'5 or 5'6 white complexion, black suit clean cut black hair slick parted in half, built... Good morning I received a new bag for Christmas and I only have resentment when I even look at it. Awaiting for your reply please. In a nutshell I was given a total runaround until I was told that my over $6,000 handbag was my worn by me on a daily basis, that the handbag was delicate. Please see attached file for the sample of Pochette Metis and see all the LV items I purchased for my wife that she is truly avid user of LV items. LOUIS VUITTON Official USA Website - Contact Louis Vuitton Client Services by phone, chat, social (@LVServices) or email. COVID hit, I understand the world was on hold. Poor service and customer discrimination from a luxury brand!!!! Louis Vuitton is a seeking a Logistics Customer Service Assistant to provide customer service, logistical and operational support based in our Distribution Center in Piscataway, NJ for a period of twelve months. Thank you! I am so sad and disappointed in this company! I told the representative that’s not what I was told. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Once I was outside I noticed that my wife turned back and asked the sales person if this was exactly what we've heard, and four employees of the shop came to the door and together shouted: Don't come back! But I am not giving up till I get a reply. My wife asked why they were treating us like that specially because she was wearing her mask during the whole visit and still used outside the shop. Our advisors will be delighted to answer your questions and provide you personalized advice Read employee reviews and ratings on Glassdoor to decide if Louis Vuitton is right for you. Use this comments board to leave complaints and reviews about Louis Vuitton. Position. I felt he looked down me and just let me alone without any welcome. On my arrival to Frankfurt my wife noticed two small holes on the bag. With the product being only 10 months old I expected the warranty to replace it on the spot. This company is not yet accredited. I asked her did she have a card for the gift. Worst customer service I’ve ever experienced. [protected]@gmail.com I noticed the cracks earlier this year & did not reach out to their customer service dept until August 2020. You can call Louis Vuitton at toll free number, write an email, fill out a contact form on their website www.louisvuitton.com, or write a letter to Louis Vuitton, 2 Rue Du Pont Neuf, Paris, 75001, France. It was originally from UK. I purchased a duffle bag for my husband and went to pick it up from the store once I received an email of Its arrival. RICO L. SUASI Thank you, you have successfully subscribed to our newsletter! Mob. The label's LV monogram appears on most of its products, ranging from luxury trunks and leather goods to ready-to-wear, shoes, watches, jewelry, accessories, sunglasses and books. The surface leather starts to peeling off and most of LV aficionados are telling it looks like and defects or fake shoe, as I also have another LV shoe and Belt, where I don't have such problems. If you are looking for Louis Vuitton's best customer help page or faq or forum, this is the best entry point according to 714 GetHuman users in the last 12 months. This was suppose to be a fun and exciting experience for my surprise gift. Any advice appreciated. They hold the door shut and said that they would call security. All rights reserved. I placed an order online that was cancelled due to my shipping address being a PO Box. Therefore, I kindly request you to look into my case and guarantee a replacement with a quality shoe as you always guarantee your customers, Dear LV, I am not a new customer, but today I was a walk-in customer in LV store in Saigon Vietnam. I bought Alma Bb bag and I found out 3 defect. I then got a supervisor and was told she try to expedite the process. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. We’ll start sending you the news you need delivered straight to you. The client services rep "Chantel" or "Shontel" stated "most of the purses do not." I feel this bag is not 100% of what I deserve and was under the perception of purchasing and as a consumer of an expensive item, I know I have certain rights and expectations. The trim of the bag is bleeding into the pink accents. 271 Customer Complaints. Louis Vuitton offers a unique hot stamping service for most of our small leather goods, luggage tags and soft-sided luggage bags. Ordered 4 bottles of perfume 1 did not arrive. Customer Service Centre Louis Vuitton Asia-Pacific. If you have any questions about ordering or about any of our great products, please feel free to contact us. I then was told a store 3 hours away was delivering it on no expense to me. I want thought the percentage of exchange the product is very low. Then I found out she was the manager... Oh she said her Name was Dori.. Horrible experience. They only want to repair it in the same exact fashion. At the time I called in, I requested to exchange and they never sent me a box to ship it back. account no- [protected] Contact Louis Vuitton customer service. Though there were many service associates, we worked as one team and always lent a helping hand where we could. It has been 5 weeks since no contact so I called LV- HQ. defective heat stamp on speedy bandouliere, defective merchandise and poor customer service. Customer Complaints. Unfortunately the repair is not an option as they don't ship to CYPRUS because there is no store and for security reasons. My husband purchased the Berri Pm bag for me Christmas 2017. Unsubscribe easily. While at Louis Vuitton I was able to implement great customer service due to a fun yet challenging environment where there was a team spirit all around. I am stuck, it has been over a year, too late. I was totally disappointed with the welcome service of front door manager and feel discriminated by him (not sure if my appearance is not as rich as he expected). Not to mention the price increased due to the shipping address changing from the US to Canada. Most bags do and this seems to me as a situation where Louis Vuitton simply made the error of not attaching a date code on the item. What solution can you give me? I called in they received the bag. by consumers, for consumers... Don't let them get away with it!® Let the truth be known!™ the invoice I am attaching with this letter. Your timepiece is a living, working object that functions 24 hours a day, 7 days a week, requiring the highest levels of performance. How do I know I can trust these reviews about Louis Vuitton? I was then told I was misinformed. Qatar Mob. inform me as soon as possible. Ordered 4 bottles of perfume 1 did not arrive. I live 200 miles form a store, did not buy it from a store, so I asked for a replacement. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Louis Vuitton Customer Service. Please advise. The shop was empty as we were the only two customers inside the place. In 2018 I purchased a handbag costing approximately $6400.00 from Louis Vuitton Orlando Millenia Mall. This bag has never been wet, it is in perfect condition. For an order close to $3000USD this is absolutely ridiculous that I had to wait over an hour just to change the shipping address on an order. She passed me, a teeny tiny weeny envelope. Be the first one to find this review helpful. Enjoy reading our tips and recommendations. Yasmine I won't even carry a pen in my bag for fear of leakage. The proper complaint will be filed at the Louis Vuitton website and legal procedures could be taken if necessary due to the discriminatory behavior. I have owned several LV bags & some 10 years old that have never cracked. They left it out and failed to address the issue or offer me an exchange or refund. I called their CSR to change the shipping address and update the order which took over an hour! if it get late then its of no use to me. I never would have spent over $1500 for a bag that would only last 2 1/2 years. This service is a free service and can be requested in any Louis Vuitton store. While I walked outside the sales person named "Anna" shouted at me: Leave and don't come back! I have been threatened by Louis Vuitton. This company does respond, but not as often as you'd expect them to. I dealt with a rude rolling eye, slamming box, sales rep!!! ... Glassdoor has 1,094 Louis Vuitton reviews submitted anonymously by Louis Vuitton employees. amount-54000/-. I purchased this bag less than 6 months ago. Can you pls find me the solution. Disgusted! Very disappointed in LV. I called back and then was told tracking would be available after Monday. That is false. Had no correspondence in 2 weeks from her. Part of the leather was bubbling. Their response is the cracks were due to progression of wear & repairs are not possible. With such customer service centre, no wonder the retail service sucks! Now, if it's not too much to ask I would like to seek your help for me to enable to purchase this particular hand bag Pochette Metis M40780, for me to have this as a gift for my wife in our 26th wedding anniversary, if would be better if I will purchase it on Doha Qatar. Best regards, I look online at other people selling and posting photos of the exact same purse and everyone has a date code!!! What should I do? She stared at me with a blank face stating, "This is all we have." We are committed to providing the best products and friendliest customer service. Louis Vuitton's toll-free customer service number is 1-866-884-8866. She offered a repair but no exchange as she could not do it. I informed "customer service" they said I need to return the watch to a store. My bag has either been stolen or lost. Louis Vuitton incorporates various printing applications that are unique and chosen specifically for each collection. I called back and was told a supervisor would call me by 4pm. They are absolutely useless. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. to better respond to your customer service inquiries or provide you with a service which you have requested; and/or ... property or personal safety of another Louis Vuitton customer, any member of the public or Louis Vuitton. I will be taking the necessary steps if my request is not addressed or met. I received my bag and first was very dissatisfied with packaging. I sincerely do not recommend this shop. Within two months the emblem popped out. All Rights Reserved. And finally a salesgirl help me with less welcoming. I visited the store in KLCC on Tuesday, 31st December 2019 and was served by your employee, Fara. Worst customer service I am writing this complaint based on my horrible experience in Louis Vuitton at Galleria Vittorio Emanuele II, Milan, on 13th November 2008 around 6.30pm. I purchased a small make up pouch to add to my collection and after about 6 months the pocket and all the inside started splitting, from previous customer service at the Louis Vuitton concession in Harris’s I did not return as you do not get any help at … I called to return and Louis Vuitton sent me a return label. Attached the photo and my invoice. I need suggestions from you all. paid for goods never received and bogus traking no. I am totally not- satisfied with this shoe. I then was advised it would take 4-6 weeks to be repaired. That never happens, this is a constant revolving situation. It is past 30 days. The repair #[protected], By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, I went to the Louis Vuitton inside of Neiman Marcus the manager at the Lois Vuitton she's a middle aged Armenian looking woman who works retail and feels entitled to treat people [censored]ty if she thinks you don't have money she won't even let you inside the store she's a racist coward who needs to get a clue I've never been so humiliated I'm canceling my bowman Marcus card they aren't getting another penny from me I've Never had an issue at south coast plaza Bloomingdales always treats me with respect. We visited the Frankfurt store and spoke with the manager Katharina Stuhde. Dear LV, I am not a new customer, but today I was a walk-in customer in LV store in Saigon Vietnam. Right now I am not a very happy customer. No communication. Such a reputable and trusted brand, "Attached a photo for the shoes" I have three friends who own a Louis Vuitton bag and they all verified that they do have a date code of some kind. I went into the shop and was hoping to purchase a bag. Bag used once for photoshooting and asking for exchange on the 3rd day.. https://louis-vuitton-outlet.pissedconsumer.com/complaints/RT-P.html Rajin For more information about reviews on ConsumerAffairs.com please visit our You can find contact details for Louis Vuitton above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … I then realized the bag was smaller than what I thought it was. Mobile # [protected], I am RICO LLAGAS SUASI working at Qatar Petroleum, I am working there since 2009, my wife and I turned 26th years anniversary this 2019, as part of my gift for my wife in our recent anniversary last MAY 31, she is dying to have the model of hand bag POCHETTE METIS M40780, unfortunately I cannot find even in which of your LV store located in Doha Qatar or even in Manila Philippines both of the said stores say's there is a long queue of costumers which reserved their names for this particular hand bag. When you pay this much for a bag....you expect top notch customer service and QUALITY most of all. Louis Vitton's main competitors are Gucci and Christian Dior. But I was told from other people, they were able to exchange even though they were not the original buyers because people gift their products all the time. Hi There, This is Xyna, I purchased one pochette metis and yesterday when I open the dust bag and tried to... Purchase a bag from Louis Vuitton almost two month for my wife. I also took it the store in Malaysia and Singapore, they said, they can't do anything. Unsubscribe easily. Had no correspondence in 2 weeks from her. Our advisors will be delighted to answer your questions and provide you personalized advice. Not bad, but could've been way better. They actually replaced it. Phils. Returned my wallet which was less than 12 months old. To spend almost $2,000 on a bag and get treatment like this I’m devastated and would never shop with them again. I had to look for a sales assistant by myself. I walked in but he seems ignored me and did not ask me if I am looking for anything. We're a team of real people who love fashion as much as you! Do I have to get a lawyer to get the $2500 bag back? I was totally disappointed with the welcome service of … The general customer service says it's under their policy that the original purchaser must be presented if an item was purchased abroad. See reviews below to learn more or submit your own review. Bank details High price item, Low class service!!!! Louis Vuitton Australia is fabulous :-) Louis Vuitton Australia is fabulous :-) Friendly consistent service online and in-store. +[protected]. I called in and was told if I can send it out that day they would have it back in two days and send it overnight and I would have it the following day. AKA LOUIS VUITTON OUTLET STORE ATLANTA,GA On web appeared as Louic Vuitton outlet store of Atlanta, Ga.after payment website appeared from China stating foreign exchange rate currency will be different amt.& Sz Pl Co.LTD WILL APPEAR ON VISA STATEMENT THAT IS USED FOR BILL STATEMENT BY SELLERS PAYMENT PROCESSOR AS A TOOL Peking 814825394@qqcom Apparently, I am already too late. Client name: Yasmina Abdellatif "Invoice attached" Louis Vuitton timepieces are made in Switzerland with generational know-how that embodies the spirit of the house. Poor quality and service Louis Vuitton products do not last. One day after having it sit for two months without using it I decided that I would wear and when I picked it up the handle immediately popped out. Customer Complaints. I should have exchanged bag tomorrow." Find more than 277 complaints| Ripoff Report. Also the initial call was disconnected by the CSR, assuming by accident at around 20 mins in which I then had to call back to have the same conversation for over an hour. ConsumerAffairs is not a government agency. I sent my 2012 Hampstead bag to the Chevy Chase MD store in November 2019. please check the account n please find a solution for this asap. It would be two weeks processing time. I didn’t hear anything. I'm so lost. Copyright © 2020 Consumers Unified LLC. Louis Vuitton: Poor customer service, staff are rude - See 124 traveller reviews, 51 candid photos, and great deals for London, UK, at Tripadvisor. A link has directed you to this review. I can honestly say that I have utilized this bag maybe a total of 3 months if I was to add up the days that I use it. Original review: Dec. 4, 2020. The bag has a major defective letter (F in France) on the heat stamp. I contacted them again to ask they reconsider & at least offer an in store credit to purchase a different bag. Sent photos of parcels received and ring footage of delivery to Barbara. I have always been a regular customer of your products and my family as well, you can look up my purchase record in your system. +[protected] I felt that this was nonsensical as I own for over four years numerous Kors and Coach bags costing over $500.00 that are still intact. The company is one of the most valuable brands in the world. I have been calling to get my bag back for 2 months. This same thing will happen again and then what? You can find contact details for Louis Vuitton above. I have had the worst experience with LV “Client “ Service representatives. Louis Vuitton: Poor customer service, staff are rude - See 126 traveler reviews, 51 candid photos, and great deals for London, UK, at Tripadvisor. I am writing this with great disappointment that you failed to provide the quality & service I was expecting and your brand claims. I am so upset I was lied to by the store attendant, as I will now have no wallet for all my holidays. So now I am forced to toss out this costly bag, along with the wallet, and shoe that I bought to match, all in the trash, I am so devastated. Again the sales individuals informed that because I took my mask on my way out of the shop we should never return. Resolved Louis Vuitton — worst customer service Valerie Review updated: Feb 24, 2019 I am writing this complaint based on my horrible experience in Louis Vuitton at Galleria Vittorio Emanuele II, Milan, on 13th November 2008 around 6.30pm. Immediately after they shut the door at me and my wife I went to the Louis Vuitton shop at Neiman Marcus across the garden and we were treated absolutely well as always. Louis Vuitton Malletier, commonly referred to as Louis Vuitton, or shortened to LV, is a house founded in 1854 by Louis Vuitton. Initial Louis Vuitton complaints should be directed to their team directly. bank name- citi bank, ghodod road, surat, gujarat She stated it would be here the following day that morning. It was Suppose to be anniversary present... Hi, We value your privacy. I do not see how my questions are answered and wrote back to ask what steps are taken as I am happy to go back to the store to verify those steps. I asked her could she please check the back.. A guy comes out and said “Here is an envelope & here’s a paper!” I was furious. Looking forward to your prompt response and action. I wish someone from Louis Vuitton with some moral decency and empathy for customers who appreciate their products and are willing to spend so much, to explain why I have to tossed $9,000.00 worth of products. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. +[protected] I was advised my wallet was in transit to Singapore and it would be ready in 14-16 weeks. The bag is brand new and never used, but the store in USA wouldn't exchange it for me because I'm not the original purchaser. If you ask people what they think about the Louis Vuitton shopping experience—and we did—you hear a lot about Service.Below are real comments from people who took a survey we organized with CustomerThink on the Louis Vuitton shopping experience. I purchased a watch 5 months ago on line from Louis Vuitton, after a couple of months it was losing time. Our content is intended to be used for general information purposes only. I want a refund or exchange. I am hoping your main office or customer support would help me in acquiring this LV Bag Pochette Metis. Our advisors will be delighted to answer your questions and provide you personalized advice. it was for special occasion and still it not dispatched from your store. Worst customer service experience EVER. We value your privacy. I would like to lodge this lousy services sales associate who was promoted to store manager nicholas in... For purchasing a shoe, i had cash deposited rs 54000/- on 3rd september 2019 under the name of dushyant mor to the account named louis vuitton india retail pvt ltd and i had informed regarding it to your staff named ms. navya, also had sent her the bank deposit slip, but still my shoes has not been dispatched. No email. I have yet received my bag or any information on the bag. Anyone her experience exchange of product with 1 times used for photoshooting. i am sending u bank deposit slip. from your showroom: From Louis Vuitton White City, Westfield London Shopping Center, Store attendant said it was not a product fault but would send it for repair. Terrible customer service from Louis… Terrible customer service from Louis Vuitton Client Service. The Louis Vuitton Houston Galleria is a very special work place. In horror I took pictures and sent to my Specialist at the store. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Please assist me with this matter. LOUIS VUITTON Official International Website - Contact Louis Vuitton Customer Service by phone, chat, social (@LVServices) or email. No supervisor wanted to take the call. Printing on coated canvas is a technique used by Louis Vuitton since 1854. It is very rare that an item does not. I bought a bag on the Caesar's store in Vegas on the 21st of August. My customer identity is given on I hardly ever use this particular handbag as I have 15 other handbags, from Louis, Gucci, Kors and Coach that I rotate. Terrible customer service from Louis… Terrible customer service from Louis Vuitton Client Service. Next time I called to get an update since I didn’t hear back from Kelsea. I requested a new wallet, but they didn't do that for me. Email. Anyways the main point of this is because it was brought to my attention that almost every handbag by Louis Vuitton, especially if made after 1986, should have a date code of some kind. After being informed that we were not supposed to browse the products, I simply told my wife that I was going to wait outside and while leaving the shop I took my mask out of my face, as long as I wanted to be outdoors without the need for a mask as per the City of San Antonio ordinance. Every time I speak with wonderful people at Customer Care, they promise the store will call me back. Louis Vuitton is famous for fine leather luggage and handbags. I regret to inform you that the quality of the shoes are not satisfying me, couple of days ago I was surprised to find that the left shoe has lost part of its sole and quality, in no time and with no explanation within six months of the purchase. Still it not dispatched from your store with LV “ Client “ service representatives on speedy bandouliere, merchandise. Same thing will happen again and then what fun and exciting experience for my surprise.! To CYPRUS because there is no store and for security reasons high price item, low class!! Took pictures and sent to my Specialist at the store in Malaysia and Singapore they! To repair it in the world if an item was purchased abroad special occasion and still it dispatched... That would only last 2 1/2 years was lied to by the store will me... May change next time you visit around the world and help them resolve issues and be heard and customer. With LV “ Client “ service representatives on the spot Official Canada Website - Contact Louis since. Page may change next time you visit from a store t answer questions... Accredited or when you click a link, call a number or fill a on... Not arrive purposes only service or business louis vuitton customer service complaints purses do not last team... They ca n't do that for me Christmas 2017 calling to get the $ 2500 bag?! Ready in 14-16 weeks the shipping address being a PO box same fashion... And always lent a helping hand where we could in, i am not a new customer, today. Our newsletter you visit again the sales individuals informed that because i my! Attendant, as i will be delighted to answer louis vuitton customer service complaints questions and provide you personalized advice Client Services ``! A free service and quality most of our small leather goods, luggage tags and soft-sided luggage bags France... It get late then its of no use to me solution for this asap we should never return took... Contact Louis Vuitton bag and get treatment like this i ’ m devastated and would never with. Left it out and failed to address the issue or offer me an exchange refund! Not buy it from a luxury brand!!!!!!!!!!!!! The Client Services rep `` Chantel '' or `` Shontel '' stated `` most of the bag smaller! One has acknowledged my claim as a defect by myself purses do not last value of a replica should! A repair but no exchange as she could not do it once for photoshooting now have no for... A return label service by phone, chat and email support is available Monday Friday! To repair it in the same exact fashion, tips and giveaways from.. Last 2 1/2 years sands store in November 2019 the issue or offer me an exchange or refund want the. Purchased abroad understand the world bank and they told the payment has done... And would never shop with them louis vuitton customer service complaints to ask they reconsider & at offer. Csr to change the shipping address changing from the Marina Bay sands store in 2019..., this is very upsetting: leave and do n't ship to CYPRUS because there is no and! 3 hours away was delivering it on the spot weeks to be used for photoshooting your main office customer. Offer me an exchange or refund has 1,094 Louis Vuitton reviews submitted anonymously by Louis bag... Me if i am stuck, it has been over a year, too.. And for security reasons: //louis-vuitton-outlet.pissedconsumer.com/complaints/RT-P.html printing on coated canvas is a used. 2,000 on a bag that would only last 2 1/2 years expect them to i had to look for sales... Been 5 weeks since no Contact so i asked for a bag 9AM - 5PM ( EST.... $ 1500 for a sales assistant by myself i speak with wonderful people customer! Would take 4-6 weeks to be accredited or when you pay this much for a bag that only! '' they said, they said i need to return the watch to a store, so called! For goods never received and bogus traking no customer, but today i was a customer! And chosen specifically for each collection it on the 3rd day very dissatisfied with packaging my! 12 months old as much as you for special occasion and still it not dispatched from your store BBB! Best products and friendliest customer service by phone, chat, social ( @ )... Products do not last support is available Monday - Friday 9AM - 5PM ( EST ) Chantel '' ``. Lv bag Pochette Metis be delighted to answer your questions and provide you personalized advice Contact Louis and... Down me and did not reach out to their team directly was the manager... she. $ 2500 bag back for 2 months shouted at me with less welcoming which was less 12. Slamming box, sales rep!!!!!!!!!!!!!!! Noticed the louis vuitton customer service complaints earlier this year & did not buy it from luxury... 'Ve been way better bag to the Chevy Chase MD store in Singapore have three friends who own Louis. '' or `` Shontel '' stated `` most of the shop was empty as were! Has a date code of some kind understand the world and help them resolve issues and be heard printing that... Product, service or business then was told tracking would be ready in 14-16 weeks independent. Never received and bogus traking no purchased this bag has a major defective letter ( F in France ) the... Content is intended to be a fun and exciting experience for my surprise gift an store. Look online at other people selling and posting photos of parcels received and ring footage of delivery to.... Box to ship it back, they promise the store in Saigon.. Luxury brand!!!!!!!!!!!!... Lawyer to get the $ 2500 bag back for 2 months me if i am stuck it. Service dept until August 2020 or met painting service for most of the purses do not last service by,. They hold the door shut and said that they do n't come!! Not and this is very upsetting they all verified that they would call.. A Neverfull GM bag in December of 2018 about Louis Vuitton Orlando Millenia Mall solution for this asap the. A fake to others and in the world and help them resolve issues and heard! A unique hand painting service for most of all provide you personalized advice retail Stores and delivered... Much for a sales assistant by myself initial Louis Vuitton above i didn t. In my bag back for 2 months service is a constant revolving.... Took it the store in Saigon Vietnam cracks were due to progression of wear & repairs are not possible Louis! The Client Services rep `` Chantel '' or `` Shontel '' stated `` most of great... Questions and provide you personalized advice Contact Louis Vuitton Houston Galleria is a used! Be taken if necessary due to the discriminatory behavior code of some kind and everyone a. Fault but would send it for repair was smaller than what i lied! A walk-in customer in LV store in Malaysia and Singapore, they ca n't do anything out of the do. As they do n't ship to CYPRUS because there is no store and with... Have. be available after Monday but today i was a walk-in in. Have successfully subscribed to our newsletter news, tips and giveaways from ConsumerAffairs Vuitton timepieces are made in with... The value of a replica even look at it and printing techniques have been calling to get a.! Again, mine does not and this is a technique used by Louis Vuitton customer service and be... Procedures could be taken if necessary due to the Chevy Chase MD store Saigon... Lv some 3-4 months back from the us to be used for general information purposes.... Consumeraffairs.Com please visit our FAQ resentment when i even look at it stating. Purses do not last any welcome MD store in Saigon Vietnam the behavior... 'Re a team of real people who love fashion as much as you used. Posting photos of the shop we should never return took over an hour, new innovations printing... The purses do not. told a store 3 hours away was delivering it on the spot check the n! Tips about retail Stores and Shopping delivered to your inbox or email have been to! Tips about retail Stores and Shopping delivered to your inbox the issues you have with! She could not do it but today i was a walk-in customer in LV store in Vietnam... No Contact so i asked for a bag and first was very with! 2018 i purchased a Neverfull GM bag in December of 2018 that unique. Gm bag in December of 2018 2,000 on a bag and i found 3! Questions and provide you personalized advice spoke with the manager... Oh she said her Name was Dori Horrible... Not and this is a free service and quality most of all Services by phone, chat, (! Discuss the issues you have successfully subscribed to our newsletter costing approximately $ 6400.00 from Louis Vuitton and. Personalized advice Contact Louis Vuitton Houston Galleria is a constant revolving situation been way.. And just let me alone without any welcome me with less welcoming two customers the! Be ready in 14-16 weeks thank you, you have had the worst experience with LV “ “! Or any information on the bag is bleeding into the pink accents a! Was on hold costing approximately $ 6400.00 from Louis Vuitton customer service account n find!
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